21 April 2017
In 1964, the Swiss designer Karl Gerstner wrote “To describe the problem is part of the solution.” A few years later, Norman Potter reinforced why this is necessary simply from the point of view of efficacy. “When something goes wrong, it can usually be traced back to the beginning, from the acceptance of false premises. Hence on the one hand the importance of questions, and on the other, of the resourcefulness of attitude that prompts them.” (Norman Potter, 1969) In terms of practice, design’s core"
—from “Dark matter and trojan horses. A strategic design vocabulary.” by Dan Hill)